Supernova Furniture.com respects and shares each person's concern for the security of his or her
personal identification information and we are committed to providing you with a shopping
experience free from worry about the security of your information. Supernova Furniture.com does
not ask for any personally identifying information, such as your social security number, driver's
license number, etc. through any type of marketing or e-mail solicitation, so you should not respond
to anyone attempting to obtain that type of information from you on behalf of Supernova
Furniture.com. If you should become concerned about this type of solicitation, please email us at
We are committed to respecting your privacy and recognizing your need for appropriate protection
and management of personally identifiable information you share with us (the phrases "personally
identifiable information" or "personal information" mean any information by which you can be
identified, such as your name, address, telephone number, etc.).
We will collect basic information including your name, home address, phone, email address and
credit card information when you place a secure order with us via our Encrypted Order Process. As
with any retail type transaction, we use this information to process your order and to respond to any
questions or concerns you may have. Where required, we also share this information with certain
partners in the facilitation of your order; for example UPS and possibly the Product Manufacturers
we represent so that they may contact you directly with product support information you request.
Should you submit any information to Supernova Furniture.com via our website, you can be assured
that we will not sell that information to any other organization for compensation. Supernova
Furniture.com uses your information to improve your shopping experience by communicating special
offers to you, responding to any service requests, locating and stocking the products you desire, and
allowing you to make payments to your account online. We will share certain parts of your
information with our service providers, representatives or agents for very limited purposes, such as
enabling access to our partners' websites, providing warranty repairs, offering certain products
connected to Supernova Furniture.com, and improving your overall shopping experience. We may
also share your information in the event of special conditions such as product recalls, fraud or other
liability situations, to comply with required legal processes or to cooperate with law enforcement
actions. Occasionally, Supernova Furniture.com is required to share certain demographic
information on a large-scale basis with government agencies or other parties. On those occasions
the information requested is not on an individual name basis, but rather is on a basis such as
gender, race, etc.
As a leading Retailer, we have extensive security measures in place to protect the loss, misuse and
alteration of the information that we collect. We utilize an elaborate firewall in addition to industry
leading-continuously updated SSL encryption to keep your information secure. We use your Internet
Protocol or IP address to help identify you and your shopping cart, and to gather broad demographic
to take time re-enter them each time you visit.
Acceptance of cookies is not a requirement to browse our products, however, our shopping cart
does require the acceptance of cookies to work properly. Cookies are never used to store sensitive
customer information such as names, addresses, passwords or credit card numbers. If you would
free to contact customer service by phone.
While we strive to protect your personal information, we cannot guarantee or warrant the security of
any information you transmit to or from our web sites, and you do so at your own risk. Once we
receive your transmission, we will do our best to protect its security on our systems. Since we utilize
secure servers, at times they may occasionally inhibit communication by certain browsers and
firewalls. If you should have a problem accessing Supernova Furniture.com's server, please contact
us by phone at 1-832-648-442.
We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember
to sign off your account and close your browser window when you have finished your visit. This is to
ensure that others cannot access your account, especially if you are sharing a computer with
someone else or are using a computer in a public place such as a library, Internet cafe or work.
Supernova Furniture.com has reserved for itself the right to change, amend, or modify this Privacy
Policy at any time and your use of Supernova Furniture.com's website is considered consent by you
of your agreement to this policy, even if changed, amended or modified. Please check this page
periodically as you continue to use our site to see if any changes have been made. This privacy
notice was most recently changed on 4/6/19.
shopping experience, please do not hesitate to e-mail our customer service. We always enjoy
hearing from you!
Thank you for considering us for your purchase.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our
online information practices and the choices you can make about the way your information is
collected and used. To make this notice easy to find, we make it available on our homepage.
The types of personal information collected on the website in order for you to order products, make
requests and register to receive materials are: your name, billing and shipping address, email
address, phone number and credit/debit card information. On some pages, you can submit
information about other people. For example, if you order a gift online and want it sent directly to the
recipient, you will need to submit the recipient's address. In this circumstance, the types of personal
information collected are: name, address and phone number.
We only use the information you provide about yourself when placing an order to complete that
order. We do not share this information with outside parties except to the extent necessary to
complete that order.
We use the information you provide about someone else when placing an order only to ship the
product and to confirm delivery. We do not share this information with outside parties except to the
extent necessary to complete that order.
Our web sites may contain links to web sites operated and maintained by third parties, over which
site before disclosing any personal information on such site.
We use return email addresses and phone numbers to answer the emails and phone calls we
receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to become a Supernova Furniture.com member or
customer, and will receive periodic email updates and calls about exclusive sales, new products,
design tips and private events. Information you submit on our website will not be used for this
purpose unless you fill out the corresponding form. There are other contests and forms outside of
the website that give you the option to become a Supernova Furniture.com member or customer as
well. Regardless of where you register, all Supernova Furniture.com members and customers can
update their email preferences or unsubscribe from emails by clicking the link located at the bottom
of the email.
We use non-identifying and aggregate information to better design our website and to share with
advertisers. For example, we may tell an advertiser that X number of individuals visited a certain
area on our website, or that Y number of men and Z number of women filled out certain forms, but
we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways
unrelated to the ones described above without also providing you an opportunity to opt-out or
otherwise prohibit such unrelated uses.
You can access all your personally identifiable information that we collect online and maintain by
sending us a notarized written request of release or change of information. We use this procedure to
better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that
credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before
granting access or making corrections.