A Quick Guide to Choosing a Furniture Store

New furniture for your home is a huge investment. It’s only right that you choose a stellar retailer to match. However, finding one can be tricky, so what do you look for? Do you look for reviews or referrals? Should you trust word of mouth? We’re here to help you make sense of it. Learn more about this in our quick guide to choosing the right furniture store.

Check Out Reviews

There are so many different websites you can use that will inform you about the retailer you’re considering. You can go on their website and even their social media, but you may not find unbiased reviews there. Generally, you’ll see the best reviews and testimonials on websites, and on social media, it’s too easy to delete a person’s comments.

Instead, we recommend going to an impartial source, like Yelp or the Better Business Bureau, with legitimate reviews that they can’t skew. The reputation of your retailer says a lot about them, so pay close attention to what you find. This is exceedingly important in our guide to choosing a furniture store.

What About Shipping and Delivery?

While we would love to have our furniture teleported to our houses, this isn’t the case—yet. While we’re waiting for teleportation technology, asking your salesperson about their shipping and delivery services might be wise to ensure it’s up to your standards. How long does it take to ship? Will it be a same-day or two-day delivery? Will it take longer? Do they cover you if something happens during delivery?

Many people don’t think about this sort of thing, but there may be guidelines upon delivery. You need to take all these things into account.

Is Customer Service Knowledgeable?

This is incredibly important because if they aren’t, you won’t know what you’ve bought until you take it home. Additionally, they won’t be as well-versed in policy and warranty information. It’s a staggering domino effect that will undoubtedly negatively impact you in many ways.

So how do you know who’s knowledgeable and who isn’t? Pay attention when you ask them questions. Do they promptly respond to your questions, or do they seem unsure? Do they offer you all the information at their disposal? Are they truly listening, or do their eyes glaze over? All these signs and more should help you understand whether or not the person you’re talking to knows what they’re doing.

If you’re interested in getting furniture, check out our furniture store in Houston, where we have a wide variety of furniture for everything you might need. While you’re there, check out our financing options! You don’t have to pay everything up front if you don’t want to; the world—and our store—is your oyster!